Thursday, April 28, 2011

pet supplies plus, whitehall.

address: 2433 macarthur rd., whitehall pa 18052.
website: www.petsuppliesplus.com
phone: (610)432-2199
hours: m-s: 0900-2100, sun: 1000-1800.

selection, 6/10:
not so great, really. but they consistently stock tilapia buttekoferi. another highlight is blue acaras. apart from that, the standard angels, oscars, firemouths, dempseys.

health, 7/10:
my great buttekoferi, t-bone, came from there. can't recall that i've ever bought anything else there though.

staff, 4/10:
my last visit went as follows: i stopped in to buy live feeders (on that they have the best price around). i stood in the fishroom for a little while, then went up to the cashiers to ask for assistance. in the meantime two other gentlemen had come into the fishroom. the cashier paged a guy to the fishroom. a moment later he arrived, walked right past me (as i was back in the fishroom at this point) over to the two gentlemen who had arrived at least 5 minutes after i did. they had little command of the english language, and so it took a little while for them to get what they wanted. so i had to waith about 15-20 minutes before getting assistance, even though i was there first. in retrospect i should have said something. i really would have if the gentlemen "ahead" of me were getting feeders, as the feeder tank was pretty sparse. i'm no customer service expert, but i'd say that the proper thing for the guy to do would have been to ask who was there first.

prices, 4/10:
this is a strange instance where different locations of the same chain have radically different prices; the wilkes-barre location is $3 cheaper on buttekoferis, and i would hope a whole lot cheaper on jewels. this place wanted $20 for a jewel. really. not even big or nice jewels. since i was in the market for one, i went to the petsmart less than a mile up the road and got a nice one for $2.50.

overall, 21/40:
the only redeeming factors of this place are that they carry buttekoferi (though i really don't know why more places don't; not a starter fish, but one of my personal favorites), and 10/$1 feeders. and they do actually count them, not just estimate.

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